Krealo QR privacy policy
This privacy policy explains what personal information Krealo QR collects, why, where it is hosted, how long it is kept and how to exercise your rights under Québec’s Law 25. In short, we store no IP address when links are clicked and we don’t sell any data.
Who we are
Krealo QR is a service provided by Krealo Média in Québec, Canada. The person in charge of personal-information protection at Krealo Média can be reached at info@krealomedia.com.
What we collect
We collect only what is needed to run the service:
- Account: your email address and the identifier provided by Google or Apple if you sign in with either.
- Links and QR codes: the destination addresses, slugs and settings you create.
- Clicks: for each visit to a short link, the date, the country (from Google’s network header), the device type (mobile, tablet or desktop) and the referrer domain. No IP address is stored.
- Billing: the status of your subscription. Payment details are handled by PayPal.
Why we use it
This information lets you sign in, redirects visitors to your destination, counts clicks, shows you your statistics, manages your subscription, keeps the service secure and lets us reply to you.
Where it is hosted
Data is hosted on Google Cloud and Firebase. The database is in Montréal (northamerica-northeast1). Sign-in is handled by Firebase Authentication, a service operated by Google.
Retention
- Click events are kept for one year.
- Technical logs are kept for 30 days.
- Your account data, links and QR codes are kept as long as your account exists. On request, deleting your account removes your links and click events.
Who we share it with
We don’t sell your information. It is processed by our technical providers: Google Cloud and Firebase for hosting and authentication, and PayPal for payments. Krealo QR never sees your card number.
Cookies and analytics
Google Analytics 4 loads only after you accept the cookie banner. If you decline, the site works the same way, with no consequence for you.
Your rights
Law 25 gives you rights over your personal information: access, rectification, deletion, portability and withdrawal of consent. To exercise any of them, write to info@krealomedia.com. We answer within 30 days.
Questions and complaints
For any question, write to info@krealomedia.com. If our answer doesn’t satisfy you, you can file a complaint with the Commission d’accès à l’information du Québec.
Frequently asked questions
Do you store my IP address or my visitors’ IP addresses?
No. For each click we only record the date, country, device type and referrer domain.
Where is my data stored?
On Google Cloud and Firebase, with the database in Montréal. Sign-in is handled by Firebase Authentication, operated by Google.
How do I request access to my data or its deletion?
Write to info@krealomedia.com. We answer within 30 days. Deleting your account removes your links and click events.